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SD++ Extension

SD++ Extension for Microsoft Service Desk

You will need to install an extension such as Tampermonkey, Greasemonkey or Violentmonkey to install this script.

You will need to install an extension such as Tampermonkey to install this script.

You will need to install an extension such as Tampermonkey or Violentmonkey to install this script.

You will need to install an extension such as Tampermonkey or Userscripts to install this script.

You will need to install an extension such as Tampermonkey to install this script.

You will need to install a user script manager extension to install this script.

(I already have a user script manager, let me install it!)

You will need to install an extension such as Stylus to install this style.

You will need to install an extension such as Stylus to install this style.

You will need to install an extension such as Stylus to install this style.

You will need to install a user style manager extension to install this style.

You will need to install a user style manager extension to install this style.

You will need to install a user style manager extension to install this style.

(I already have a user style manager, let me install it!)

// ==UserScript==
// @name         SD++ Extension
// @version      0.4
// @description  SD++ Extension for Microsoft Service Desk
// @icon         https://www.microsoft.com/favicon.ico?v2
// @license      GPL version 3
// @encoding     utf-8
// @date         10/14/2019
// @modified     10/14/2019
// @author       Franklin Chen <[email protected]>
// @supportURL   http://franklin614.com/
// @include      http*://servicedesk.microsoft.com/*
// @grant        GM_xmlhttpRequest
// @copyright	 2019, Franklin Chen
// @namespace	 https://greasyfork.org/en/scripts/391155-sd-extension
// ==/UserScript==
(function (window) {
    'use strict';
    if (typeof window.addin !== 'undefined') {
        return;
    }

    var rootElement = document.getElementById('eas-iframe');

    if (rootElement !== null) {
        return;
    }

    var platforms = [],
        url = location.href,
        options = {};

    function getByValue(arr, value) {
        for (var i = 0, iLen = arr.length; i < iLen; i++) {
            if (arr[i].getAttribute("rel") == value) return arr[i];
        }
    }

    platforms.push({
        'name': 'sd',
        'id': 12,
        'exp': new RegExp('servicedesk.microsoft.com/#/customer/commercial.*caseNumber=([0-9]*)'),
        'instanceIdIndex': 1,
        'render': function () {
            var checkExist = setInterval(function() {
                if (document.getElementsByClassName('case-basic-info').length) {
                    clearInterval(checkExist);

                    var fireOnHashChangesToo = true;
                    var pageURLCheckTimer = setInterval (
                        function () {
                            if (this.lastPathStr !== location.pathname
                                || this.lastQueryStr !== location.search
                                || (fireOnHashChangesToo && this.lastHashStr !== location.hash)
                               ) {
                                this.lastPathStr = location.pathname;
                                this.lastQueryStr = location.search;
                                this.lastHashStr = location.hash;
                                gmMain();
                            }
                        }
                        , 111
                    );

                    function removeElementsParentById(id) {
                        var elem = document.getElementById(id).parentNode;
                        return elem.parentNode.removeChild(elem);
                    }

                    function gmMain() {
                        if(document.getElementById('eas-iframe') !== null){
                            removeElementsParentById('eas-iframe');
                        }

                        var topBar = document.getElementsByClassName('case-basic-info')[0];
                        var topRightArea = topBar.getElementsByClassName('section-2')[0];
                        var items = topRightArea.getElementsByClassName('item');
                        var firstChild = items[items.length-2];
                        var section = document.createElement('div');
                        section.className = 'item ng-scope';
                        section.innerHTML = '<section id="eas-iframe"><div><button id="eas-collapse-button" title="Load SD++ iframe" class="c-button" style="text-decoration: none;background-color: #1e75bb;">SD++</button></div><div id="eas-iframe-placeholder"></div></section>';
                        topRightArea.insertBefore(section, firstChild);

                        var collapseButton = document.getElementById('eas-collapse-button');
                        var array = platform.exp.exec(location.href);

                        collapseButton.addEventListener("click", function () {
                            var product = document.getElementsByClassName('area-path-search')[4].value;
                            var topLeftArea = topBar.getElementsByClassName('section-1')[0];
                            var sap = topLeftArea.getElementsByClassName('row-1')[0].getElementsByClassName('item')[2].getElementsByTagName('span')[1].innerText;
                            var title = topLeftArea.getElementsByClassName('row-2')[0].getElementsByTagName('span')[1].innerText;

                            switch(product) {
                                case 'Visual Studio App Center':
                                    console.log('{questionId: "' + array[platform.instanceIdIndex] + '", platformId: ' + platform.id + ', title: "'+ encodeURIComponent (title) + '", sap: "' + encodeURIComponent (sap) + '"}');
                                    collapseButton.disabled = true;
                                    GM_xmlhttpRequest ( {
                                        method:     "POST",
                                        url:        "https://cas-ext-api.azurewebsites.net/sd/ts",
                                        data:       '{questionId: "' + array[platform.instanceIdIndex] + '", platformId: ' + platform.id + ', title: "'+ encodeURIComponent (title) + '", sap: "' + encodeURIComponent (sap) + '"}',
                                        headers:    {
                                            "Content-Type": "application/json"
                                        },
                                        onload: function (response) {
                                            var res = response.responseText;
                                            if(res) alert(res)
                                            else{
                                                var iframeUrl = 'https://cas-ext-app.azurewebsites.net/#/boot/' + platform.id + '/' + array[platform.instanceIdIndex] + '/vsac/';
                                                console.log(iframeUrl);
                                                window.open(iframeUrl, '_blank', 'location=no,height=770,width=600,scrollbars=yes,status=yes');
                                            }
                                            collapseButton.disabled = false;
                                        },
                                        onerror: function(err) {
                                            alert(err);
                                            collapseButton.disabled = false;
                                        }
                                    } );
                                    break;
                                default:
                                    console.log('The product: ' + product + ' is not supported in SD++ extension');
                                    alert('The product: ' + product + ' is not supported in SD++ extension');
                            }
                        }, false);
                    }
                }
            }, 500);
        }
    });

    function getCurrentPlatform() {
        for (var name in platforms) {
            if(platforms[name].exp !== undefined){
                if (platforms[name].exp.test(url)) {
                    return platforms[name];
                }
            }
        }

        return null;
    }

    var platform = getCurrentPlatform();

    if (platform === null) {
        console.log("not supported platform");

        return;
    }

    var array = platform.exp.exec(url);

    var indentity = array[platform.instanceIdIndex];

    console.log('indentity = ' + indentity);

    // load options from local storage
    var auto = localStorage.getItem(platform.name + ".auto");

    options.auto = (auto !== undefined && auto === 'true');

    function afterRender(){
        var collapseButton = document.getElementById('eas-collapse-button');

        var autoExpandCheckbox = document.getElementById('auto-expand-checkbox');

        var placeholder = document.getElementById('eas-iframe-placeholder');

        autoExpandCheckbox.checked = options.auto;

        autoExpandCheckbox.addEventListener('change', function () {
            localStorage.setItem(platform.name + ".auto", autoExpandCheckbox.checked);
        });

        collapseButton.addEventListener("click", function () {
            updatePanel();
        }, false);

        function updatePanel() {
            var icon = collapseButton.textContent[0];

            if (icon === '+') {
                var iframeUrl = 'https://cas-ext-app.azurewebsites.net/#/boot/' + platform.id + '/' + indentity + '/';

                var iframeHtml = '<iframe src="' + iframeUrl + '" style="width:100%;height:500px;"></iframe>';

                placeholder.innerHTML = iframeHtml;

                collapseButton.textContent = "- Community Analysis";
            }
            else if (icon === '-') {

                while (placeholder.firstChild) {
                    placeholder.removeChild(placeholder.firstChild);
                }

                collapseButton.textContent = "+ Community Analysis";
            }
        }

        if (options.auto) {
            updatePanel();
        }
    }

    // render the html and bind events
    platform.render();

    afterRender();

    window.addin = this;
})(window);