Zendesk Enhancements

Améliore l'interface Zendesk et ajoute des fonctionnalités supplémentaires

Aby zainstalować ten skrypt, wymagana jest instalacje jednego z następujących rozszerzeń: Tampermonkey, Greasemonkey lub Violentmonkey.

Aby zainstalować ten skrypt, wymagana jest instalacje jednego z następujących rozszerzeń: Tampermonkey, Violentmonkey.

Aby zainstalować ten skrypt, wymagana jest instalacje jednego z następujących rozszerzeń: Tampermonkey, Violentmonkey.

Aby zainstalować ten skrypt, wymagana będzie instalacja rozszerzenia Tampermonkey lub Userscripts.

You will need to install an extension such as Tampermonkey to install this script.

Aby zainstalować ten skrypt, musisz zainstalować rozszerzenie menedżera skryptów użytkownika.

(Mam już menedżera skryptów użytkownika, pozwól mi to zainstalować!)

You will need to install an extension such as Stylus to install this style.

You will need to install an extension such as Stylus to install this style.

You will need to install an extension such as Stylus to install this style.

Będziesz musiał zainstalować rozszerzenie menedżera stylów użytkownika, aby zainstalować ten styl.

Będziesz musiał zainstalować rozszerzenie menedżera stylów użytkownika, aby zainstalować ten styl.

Musisz zainstalować rozszerzenie menedżera stylów użytkownika, aby zainstalować ten styl.

(Mam już menedżera stylów użytkownika, pozwól mi to zainstalować!)

// ==UserScript==
// @name         Zendesk Enhancements
// @namespace    http://tampermonkey.net/
// @version      1.3.3
// @description  Améliore l'interface Zendesk et ajoute des fonctionnalités supplémentaires
// @author       Morgan & gann
// @match        https://*.zendesk.com/*
// @grant        GM_addStyle
// @license MIT
// ==/UserScript==

(function() {
    'use strict';

    // Définition d'un style commun pour les éléments personnalisés
    var customCSS = `
.custom-button, .djm-task-link, .copy-conversation-button {
    padding: 5px 10px;
    background-color: limegreen;
    font-size: 16px;
    color: black;
    border: 1px solid transparent;
    border-radius: 4px;
    cursor: pointer;
    text-align: center;
    text-decoration: none;
    display: inline-block;
    margin: 5px;
    transition: background-color 0.15s ease, color 0.15s ease;
    &:hover {
        background-color: darkgreen; /* Couleur de fond au survol */
        color: white; /* Couleur du texte au survol */
    }
}

.sc-1oduqug-0.jdCBDY {
    margin-top: 30px;
}

iframe#web-messenger-container {
    display: none;
}

.app_view.app-1019154.apps_ticket_sidebar iframe {
    height: 80vh!important;
}
/* Enhence copy conversation btn */
.sc-1nvv38f-3.cjpyOe {
    flex: unset;
}
/*Enhence next conversation btn */
.jGrowl-notification {
    top: 30px;
}
    `;

    GM_addStyle(customCSS);

    // Initialisation des fonctions personnalisées
    setTimeout(function() {
        customFunction()
    }, 500);

    function customFunction(message) {
        setTimeout(function() {
            checkUrlAndRunScriptInitializeInputLinks();
            checkUrlAndRunScriptTransformUrlsToLinks();
        }, 500);
    }

    // Écoute les changements de navigation
    window.addEventListener('popstate', function() {
        customFunction('Chemin changé: ' + window.location.pathname);
    });

    // Surcharge des méthodes d'historique
    function overrideHistoryMethod(methodName) {
        var originalMethod = history[methodName];
        history[methodName] = function(state) {
            if (typeof history['on' + methodName] == "function") {
                history['on' + methodName]({state: state});
            }
            customFunction('Chemin changé par ' + methodName + ': ' + window.location.pathname);
            return originalMethod.apply(history, arguments);
        };
    }

    overrideHistoryMethod('pushState');
    overrideHistoryMethod('replaceState');

    window.history.onpushstate = function(e) {
        window.dispatchEvent(new CustomEvent('pushstate', e));
    };
    window.history.onreplacestate = function(e) {
        window.dispatchEvent(new CustomEvent('replacestate', e));
    };

    // Événements sur les en-têtes de tableau
    var theads = document.querySelectorAll('thead');
    theads.forEach(function(thead) {
        thead.addEventListener('click', function(event) {
            customFunction('Un thead a été cliqué' + event.target);
        });
    });

    function transformUrlsToLinks() {
        const cells = document.querySelectorAll('.beWvMU');
        const urlRegex = /(https?:\/\/[^\s]+)/g;

        if (cells.length > 0) {
            cells.forEach((cell, index) => {
                const textContent = cell.textContent;

                if (urlRegex.test(textContent)) {
                    const link = document.createElement('a');
                    link.setAttribute('href', textContent.match(urlRegex)[0]);
                    link.textContent = textContent.match(urlRegex)[0];
                    link.classList.add('custom-button');
                    cell.textContent = '';
                    cell.appendChild(link);
                }
            });
        }
    }

    function checkUrlAndRunScriptTransformUrlsToLinks() {
        if (window.location.pathname.startsWith('/agent/filters/')) {
            transformUrlsToLinks();
        }
    }

    function initializeInputLinks() {
        var inputElements = document.querySelectorAll('.custom_field_14504424601628 input');

        inputElements.forEach(function(inputElement) {
            var existingLink = inputElement.parentNode.parentNode.querySelector('.djm-task-link');
            if (existingLink) {
                existingLink.remove();
            }

            var linkElement = document.createElement('a');
            linkElement.textContent = 'Tâche';
            linkElement.style.display = 'none';
            linkElement.classList.add('djm-task-link');
            inputElement.parentNode.parentNode.insertBefore(linkElement, inputElement.nextSibling);

            checkForUrl(inputElement, linkElement);

            inputElement.addEventListener('input', function() {
                console.log('Événement input détecté.');
                checkForUrl(inputElement, linkElement);
            });
        });
    }

    function checkForUrl(inputElement, linkElement) {
        if (inputElement.value.match(/(https?:\/\/[^\s]+)/g)) {
            linkElement.href = inputElement.value;
            linkElement.style.display = 'inline-block';
        } else {
            linkElement.style.display = 'none';
        }
    }

    function checkUrlAndRunScriptInitializeInputLinks() {
        if (window.location.pathname.startsWith('/agent/tickets/')) {
            initializeInputLinks();
        }
    }

    // Fonction pour fermer tous les onglets inactifs
    function closeInactiveTabs() {
        const closeButtons = [...document.querySelectorAll('div[role="tab"][data-selected="false"] button[data-test-id="close-button"]')];
        closeButtons.forEach(btn => btn.click());
    }

    // Fonction pour ajouter le bouton "Close All"
    function addCloseAllButton() {
        const toolbar = document.querySelector('div[data-test-id="header-tablist"] > div.sc-19uji9v-0');
        if (toolbar && !document.getElementById('close-all-button')) {
            const closeButton = document.createElement('button');
            closeButton.id = 'close-all-button';
            closeButton.textContent = 'X Close all';
            closeButton.className = 'custom-button';
            closeButton.addEventListener('click', closeInactiveTabs);

            toolbar.appendChild(closeButton);
        }
    }

    // Ajout du bouton "Close All" au chargement de la page
    window.addEventListener('load', addCloseAllButton);

    // Observer les changements dans le DOM pour charger dynamiquement le bouton
    const observer = new MutationObserver(addCloseAllButton);
    observer.observe(document.body, { childList: true, subtree: true });



    function addCopyButtons() {
        // Get all 'ember-view workspace has-play' elements
        const workspaces = document.querySelectorAll('.ember-view.workspace');

        workspaces.forEach((workspace, index) => {
            // Find the 'sc-1nvv38f-3 cjpyOe' element within each workspace
            const headerElement = workspace.querySelector('.sc-1nvv38f-3.cjpyOe');

            if (headerElement) {
                // Check if the button already exists to avoid duplicates
                if (!headerElement.querySelector('.copy-conversation-button')) {
                    // Create a new button
                    const button = document.createElement('button');
                    button.innerText = 'Copy Conversation';
                    button.style.marginLeft = '10px';
                    button.classList.add('copy-conversation-button'); // Add a class for easy selection

                    // Add the click event to copy conversation text
                    button.addEventListener('click', () => {
                        // Find the conversation text container
                        const conversationContainer = workspace.querySelector('.sc-175iuw8-0.ecaNtR.conversation-polaris.polaris-react-component.rich_text');

                        if (conversationContainer) {
                            const textToCopy = conversationContainer.innerText;

                            // Append "[Ma réponse au client]" to the text
                            const modifiedText = textToCopy + '\n[Ma réponse au client]\n';

                            // Copy the modified text to clipboard
                            copyToClipboard(modifiedText);
                        }
                    });

                    // Append the button to the header element
                    headerElement.appendChild(button);
                }
            }
        });
    }

    // Function to copy text to clipboard
    function copyToClipboard(text) {
        navigator.clipboard.writeText(text).catch(err => {
            console.error('Failed to copy text: ', err);
        });
    }

    // Run the function every second
    setInterval(addCopyButtons, 1000);



})();