This script is for replying to user requests.
The goal is to speed up and greatly simplify the process.
When combined with URO+ to filter requests; you can single handily make pretty quick work of all the User Requests in a very large area.
Note: Holding the mouse over any of the items will show tool tips describing the function or displaying the text to be used.
This script is broken into 3 tabs
1. Comments: These are the comments that can be sent to the requester
When a UR window is open; clicking on any of the comments in the list will automatically place it in the UR's text area.
The second groups of comments in the list are used to auto insert comments into a new UR that does not already have comments.
The comments in the list are color coded, black, orange, green, and red. if you enabled the setting "Auto click open, solved, not identified" the colors will do the following;
Black comments will set the comment text and click the UR Status "Open"
Orange comments will set the comment text and click the UR Status "Not Identified"
Green comments will set the comment text and click the UR Status "Solved"
Red comments are missing the UR status but will still set the comment text but then click the UR Status "Open"
2. URO+ Presets: these are links that quickly change all of the UR settings in URO+ to show a type of UR. For example “URO+ New Requests / UR Replies” will show all requests that have no comments and requests where the requestor has replied.
URO+ New UR without descriptions
Use URO+ to only show new requests without descriptions
URO+ New requests / UR replies
Use URO+ to only show new requests or ones that have replies from the requestor
URO+ 4 Day follow up
Use URO+ to only show URs that need a 4 day follow up message sent to them
URO+ 7 Day
Use URO+ to only show URs that are older than 7 days and need to be closed
URO+ 8 Day
Use URO+ to only show URs that are older than 8 days and need to be closed
URO+ 10 Day
Use URO+ to only show URs that are older than 10 days and need to be closed
URO+ Experimental for AlanOfTheBerg
URO+ 8 day 24 Hour Notice; the idea behind this one is that on day 7 you will send 24 hour notices and then 24 hours later come back with this preset to find the ones that need closing
URO+ Clear UR Filters
Clears all of the checks boxes in URO’s URs tab, except for "Do not apply state/age filters to tagged URs" and if you have "Only My URs" enabled in URComments settings
Only My URs (Checkbox)
Use URO+ to only Show URs with comments from me
3. Settings: Note: To start off I recommend enabling all of the settings except for the last one.
Auto set new UR comment
Auto set the UR comment on new URs that do not already have comments
Auto set reminder UR comment
Auto set the UR reminder comment for URs that are older than 4 days and have only one comment
4 day reminder (zoom & instructions)
Adds extra reply Instructions the 4 day reply including a link to the user request with the UR layer enabled. (The link Waze sends doesn’t have the layers enabled and people have a hard time figuring it out) NOTE this will automatically zoom and center you to the UR you may move the map around to better show the UR but then you must re-click your 4 day reminder message
Auto zoom in on new UR
Auto zoom in when opening URs with no comments and when sending UR reminders
Auto center on UR
Auto Center the map at the current map zoom when UR has comments and the zoom is less than 3
Auto click open, solved, not identified
Suppress the message about recent pending questions to the reporter and then depending on the choice set for that comment Clicks Open, Solved, Not Identified
Auto save after a solved or not identified comment
If Auto Click Open, Solved, Not Identified is also checked, this option will click the save button after clicking on a UR-Comment and then the send button
Auto close comment window
For the user requests that do not require saving this will close the user request after clicking on a UR-Comment and then the send button
Auto reload map after comment
Reloads the map after clicking on a UR-Comment and then send button. This forces URO+ to re-apply the chosen URO filters. Currently this does not apply to any messages that get saved. Since saving automatically reloads the map
Auto zoom out after comment
After clicking on a UR-Comment in the list and clicking send on the UR the map zoom will be set all the way out
Auto switch to the URComments tab
Auto switch to the URComments tab after page load and when opening a UR, when the UR window is closed you will be switched to your previous tab
7 day - double click link (auto send)
Add an extra link to the 7 day close comment when double clicked will auto send the comment to the UR windows and click send, and then will launch all of the other options that are enabled
All comments - double click link (auto send)
Add an extra link to each comment in the list that when double clicked will auto send the comment to the UR windows and click send, and then will launch all of the other options that are enabled
Comment List Drop down
This is shows the selected comment list, there is support for a custom list or if you would like your comment list built into the script or have suggestions on the Comments team’s list please contact me at rickzabel @waze or @gmail