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myconnectwise.net enhancements

Modifies Manage page to allow for collapsible ticket notes

Autor
mike-inside
Instalaciones diarias
0
Instalaciones totales
16
Calificaciones
0 0 0
Versión
2.25
Creado
29/11/2023
Actualizado
07/08/2024
Tamaño
10.5 KB
Licencia
Desconocida
Funciona en

Before installing, open any ticket and make sure you are set to view "All" rather than Discussion, Internal or Resolution

I created and tested the script using ViolentMonkey in Chrome, but it should still run in the browser of your choice. Tested briefly in Edge.
(Will not run in the Connectwise Manage app)
Grab the extension from:
https://violentmonkey.github.io/get-it/

If you open a ticket in the same tab the script will not run automatically. You can either press CTRL-i to run it manually, open the ticket in a new tab/window or just press refresh

Keyboard shortcuts on Service Board pages:
CTRL-I: Sort by Age
CTRL-O: Sort by Status

Otherwise should be all self explanatory, click on the coloured button above any ticket note to open or collapse it