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Freshdesk Ticket Report

Allows creation of csv ticket reports

Autor
Adrian Bradfield
Instalaciones diarias
0
Instalaciones totales
17
Calificaciones
0 0 0
Versión
1.8
Creado
29/07/2016
Actualizado
29/07/2016
Tamaño
7.03 KB
Licencia
Desconocida
Funciona en

Freshdesk Ticket Report

Inserts a button into your ticket lists to generate a csv report based on the filters that you select. It will automatically handle multiple pages of results. Just set up your filters as you normally would, and click the "Generate CSV" button above the toolbar at the top of the list.

The data it collects includes: Agent, Date Updated, Company Name (uses requester name as fallback), Ticket ID, Ticket Status, Created date, and the ticket subject