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myconnectwise.net enhancements

Modifies Manage page to allow for collapsible ticket notes

As of 2023-12-18. See the latest version.

نووسەر
mike-inside
Ratings
0 0 0
وەشان
2.14
Created
2023-11-29
Updated
2023-12-18
Size
9.44 KB
مۆڵەت
نییە
Applies to

Before installing, open any ticket and make sure you are set to view "All" rather than Discussion, Internal or Resolution

I created and tested the script using ViolentMonkey in Chrome, but it should still run in the browser of your choice. Tested briefly in Edge.
(Will not run in the Connectwise Manage app)
Grab the extension from:
https://violentmonkey.github.io/get-it/

If you open a ticket in the same tab the script will not run automatically. You can either press CTRL-i to run it manually, open the ticket in a new tab/window or just press refresh

Otherwise should be all self explanatory, click on the coloured button above any ticket note to open or collapse it